Private purchase
For Consumers
For natural persons purchasing coffee gear for purposes outside their trade, business, craft or profession.
- Ordering, delivery and payment
- 14-day right of withdrawal
- Returns and statutory guarantee
Clear agreements
Terms and Conditions.
Choose the terms that match the purpose of your purchase. Private orders and professional purchases are governed by separate conditions.
Which terms apply to you?
The deciding factor is why you are purchasing—not only which account or payment method you use. Select Consumers when buying privately. Select Business Customers when purchasing for professional use, resale or E-retailer fulfilment.
Professional purchase
For Business Customers
For approved companies purchasing for professional use, resale or through an E-retailer fulfilment arrangement.
- Reseller and Company Accounts
- Business delivery, returns and warranty
- API-connected E-retailer fulfilment
Not sure which terms apply? Tell us whether the order is private, for your own company or intended for resale.
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